privacy policy

Last Updated: 24/11/25

At UNDISCOVERED, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following information to process your orders and improve your shopping experience:

• Personal details: name, email, phone number, billing and shipping address

• Payment details: handled securely by Shopify or trusted payment partners (we do not store your card information)

• Technical data: IP address, device type, browser, pages visited, cookies, and usage analytics

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Communicate order updates, support, and promotions

• Improve website performance and customer experience

• Detect and prevent fraud

We only send marketing emails if you have opted in.

3. Sharing Your Information

We share your information only with trusted third parties essential to operating our store:

• Shopify (store platform)

• Payment gateways (e.g., Razorpay, PayPal, etc.)

• Logistics partners (e.g., Delhivery, Blue Dart)

• Analytics and marketing tools

We do not sell or misuse your personal information.

4. Cookies

We use cookies to:

• Remember your preferences

• Improve loading speed and site performance

• Analyze how customers use our store

You may disable cookies through your browser settings.

5. Data Security

Your data is protected through Shopify’s secure servers and industry-standard safeguards.

While we take strong measures, no online system is 100% risk-free.

6. Your Rights

You may request at any time:

• Access to your personal data

• Corrections or updates

• Deletion of your data

• Opt-out from marketing communications

Simply contact us using the information below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

8. Updates to This Policy

We may revise this policy periodically. The latest version will always be available on this page.

9. Contact Us

For questions, support, or privacy requests, please reach us at:

UNDISCOVERED

Email: undiscovered.helpdesk@gmail.com